Legal & Privacy Center

1. Introduction

Welcome to Neurakind (NEURAKIND COMPANY LIMITED). This policy explains how we collect and use personal data when you visit neurakind.com, contact us, or use our applications and services, including consumer products such as Chamate and AI solutions we build and deploy for businesses.

Neurakind applies AI technology to deliver practical services. We do not position ourselves as a developer of proprietary foundation models; where AI capabilities are involved, they may be provided through established third-party services operated on secure cloud infrastructure, subject to the practices described here and in product-specific notices.

2. Data We Collect

Personal data means information that can identify you. Depending on how you interact with us, we may collect:

• Identity & contact data: name, email address, phone number, and details you submit through our contact form or correspondence.
• Technical data (website): IP address, browser type, device information, and similar logs needed to operate and protect neurakind.com.
• App & service usage data: information you provide when using our applications, for example, account details, conversation or voice interaction content in Chamate (English speaking practice), feedback, and settings, processed to deliver and improve those services.
• Business engagement data: information related to partnerships, enterprise deployments, or support requests.

3. How We Use Your Data

We use personal data only where we have a lawful basis, including:

4. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Access is limited to personnel and partners who need it for legitimate business purposes. Specific security measures may vary by product and deployment environment; see our Security Overview for more detail.

1. Scope

These Terms apply to your use of neurakind.com and Neurakind services operated by NEURAKIND COMPANY LIMITED, including consumer applications (such as Chamate) and business offerings we provide or deploy. Additional terms may apply to specific products; those terms prevail if they conflict with this overview.

2. Use of services

You may use our services for lawful personal or internal business purposes. You agree not to misuse, reverse engineer, resell, or exploit our services except as expressly permitted. AI outputs are provided for assistance and learning; you remain responsible for how you use them.

3. Intellectual property

The Neurakind name, branding, website content, and application features are owned by NEURAKIND COMPANY LIMITED or its licensors. Third-party AI and cloud components remain subject to their respective licenses. You may not use our trademarks without prior written consent.

This website

neurakind.com is a marketing and information site. We aim to keep cookie use minimal. We do not use advertising cookies on this website, and we do not sell personal data to advertisers.

If we introduce analytics or similar tools in the future, we will update this policy and, where required, request your consent before non-essential cookies are placed.

Mobile & web applications

Products such as Chamate may use local storage, session tokens, or similar technologies necessary to run the app. Those practices are described in the app's own privacy information or store listings when you install or use the product.

Our approach

Neurakind deploys AI applications on modern cloud infrastructure with security and privacy as design priorities, not afterthoughts. Measures are tailored to each product and customer engagement, especially for business deployments.

• Encryption of data in transit (TLS) for web and API communications
• Access controls and least-privilege principles for systems and operations
• Secure configuration and monitoring aligned with cloud provider best practices
• Review of vendors and subprocessors that support our services

Specific certifications or audit reports may apply to individual enterprise contracts. Contact us if you need security documentation for a partnership or deployment.

Our commitment

We want neurakind.com and our products to be usable by as many people as possible. We work toward accessible design and welcome feedback on barriers you encounter.

To report an accessibility issue, email support@neurakind.com.